A formal grievance is a written complaint alleging a wrongdoing by the institution or its faculty or staff and that requests further action through a specific University procedure, provision, or policy. Students who have formal grievances with the actions, decisions, and/or processes of the University are afforded formal means for registering those complaints and for their complaints to be deliberated and acted upon by governing University officials. Details on specific types of complaints and related complaint policies and procedures are provided below.
Channels for Level Three Complaints and Grievances:
Discrimination, Harassment, or Sexual Violence Complaints (includes all Title IX Complaints)
Complete an online report for the Office of Equity and Title IX.
The University of Missouri does not discriminate on the basis of race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, protected veteran status, and any other status protected by applicable state or federal law. The University’s Nondiscrimination policies apply to any phase of its employment process, any phase of its admission or financial aid programs, other aspects of its educational programs or activities, and instances occurring in other settings, including off-campus, if there are effects of the conduct that interfere with or limit any person’s ability to participate in or benefit from the University’s educational programs, activities or employment.
If the concern is related to any form of discrimination, sexual harassment, or sexual violence, there are specific procedures that will be followed. If a student is interested in discussing their concerns or making a complaint under these areas, the student may contact Equity and Title IX located in 900 Innovation Drive, Suite 500, 573-341-7734 or equity@mst.edu or complete the online reporting form.
Grade Appeal Procedure - https://registrar.mst.edu/academicregs/undergraduategrades/
Only students who allege they were subjected to capricious grading may use the grade appeal procedure. It is not to be used to review the judgment of instructors in assessing the quality of students' work or for questioning the stated grading criteria by the instructor. (Page 17, Section VIII.I). Students may use the end of the semester evaluations to provide general feedback regarding instructors; however, these evaluations are not a mechanism for filing a grade appeal.
Standards of Faculty Conduct -
Expectations for faculty conduct are established in order to protect an environment conducive to research, teaching, learning and service that fosters integrity, personal and professional growth, and a community of scholarship, academic success and responsible citizenship. Faculty members are expected to adhere to community standards in accordance with the University’s mission and expectations.
A student who wishes to file a complaint regarding alleged inappropriate conduct of a faculty member, as defined in Section 330.110.F of the University of Missouri Collected Rules and Regulations Section 330.110 Standards of Faculty Conduct, should follow the process outlined under Section 330.110.G of this policy.
Student Conduct Complaints -
Individual students and student organizations at the University assume an obligation to behave in a manner compatible with the University's function as an educational institution and voluntarily enter into a community of high achieving scholars. Consequently, students and student organizations must adhere to community standards in accordance with the University’s mission and expectations. Procedural information regarding student conduct complaints is available online.
To Report a Non-Academic Misconduct Concern -
Complete the online reporting form or contact Student Support and Community Standards at studentsupport@mst.edu or 573-341-4209.
Steps for reporting Undergraduate Academic Dishonesty -
Contact the Office of Undergraduate Education by email undergrad@mst.edu. Please include the student name, student I.D., incident date, instructor, class, and all documented communications between faculty and student. Please send hard copy evidence to 105 Norwood Hall. When all the hard copies have been received an appointment will be schedule between the student and the Vice Provost for Undergraduate Education
For academic misconduct complaints involving a graduate student, contact the Office of Graduate Education, 573-341-4141 or grad@mst.edu.
You may also submit an online reporting form for either undergraduate or graduate academic dishonesty.
Registering a Complaint with the Higher Learning Commission -
Students, faculty, staff and members of the public may submit a complaint about an HLC-accredited or candidate institution. The complaint process is designed to identify substantive problems with an institution’s ability to meet the Criteria for Accreditation. HLC’s policy on complaints provides a full description of the type of complaints that HLC