Student Engagement with Instructors Guide

The Importance of Course Attendance 
Course attendance and participation are essential to student success, regardless of course modality. We recognize that students may encounter unanticipated extenuating circumstances that temporarily impede their ability to attend courses or complete assignments.

When these situations arise, we have compiled some tips for working with your instructors to explain the situation and to be aware of the support resources available to remain or get back on track.

Want to Consult?

Contact your academic advisor, the 
Dean of Students office or speak with a
Case Manager in Student
Well-Being.

  • Ideally, you should let your instructors know as far in advance as possible if you will need to miss class.
  • If you are ill or an emergency has occurred, reach out to your instructors as soon as you are able to let them know of your absence.
  • Review the syllabus to see if your instructors have a preference on how you should communicate with them.
    • Be sure to use their title when you contact them, you should not address instructors by their first name unless requested. 
    • Email is a great first step, but you might also want to stop in and see your instructor during office hours or request to set up a time to meet via Zoom or speak over the phone. 

We recommend that students talk with their instructors up front to help bridge the gap between a short-term health concern, illness or injury, or any other matters that may be impacting ability to temporarily attend classes, focus on classwork, and/or meet academic deadlines.

To assist with communication to your instructor(s), we recommend the following tips:

  • Email the instructor using your S&T email address or through Canvas, whichever they have deemed as their preferred or means for communication. 
  • Use clear, concise, and discrete language in communicating.
    • Describe the health concern, need for grief leave, or other unexpected circumstance for which you need a short-term absence.
  • Long-term absences should be discussed with the instructor, academic advisor, and Student Accessibility and Testing if a disability accommodation is needed.
    • Further consideration should be given to whether the course fundamental requirements can be met or if incompletes or a withdrawal is an option.
  • Utilize the instructor’s office hours or ask to schedule an appointment to follow-up about the need and to discuss missed coursework.
  • Plan as much as possible and openly discuss any missed work: quizzes, assignments, exams, class participation.
  • Create an action plan after consulting with the instructor.
  • Continue to follow-up with your instructor(s).
  • Decisions about class absences or the potential to make up missed work remain at the discretion of each instructor.  Students with remaining questions about instructor determinations may be directed to the department chair
  • Review the syllabus to see what you missed or will be missing.
  • If you know about your absence in advance, try to get the work done ahead of time or complete missed assignments as soon as possible. 
  • When you talk with your instructor, provide them with a proposal on how you will get caught up. Include specific dates of when you will turn in missed assignments or days/times that you are available to make up a missed lab or exam.
     
    Reminder: It’s still up to them if they are going to excuse your absence and permit you to make up the time or work. While you are proposing a plan, you are still asking for their permission, so be respectful.

  • If you are worried about falling behind or need some extra support, consider working with a Student Success Coach, LEAD or Knack Tutoring, or making an appointment with the Writing Center.
  • It’s always a good idea to try to get the contact information for at least one person in each of your classes. 
    • At the beginning of the semester, introduce yourself to someone sitting near you and ask if you want to exchange contact information in case one of you needs to miss class.
  • This way you can ask them for any notes or to share anything you might have missed while you were out.

Quick Tips

Consider these tips for effective engagement with instructors. 

Use Office Hours

Take advantage of office hours. 

These are great opportunities to 
share or clarify information related to 
the course.

Don’t Be Afraid 

Your instructor has office hours for a 
reason, they are available to listen 
and assist their students.

Ask questions early and often.
Your input is valuable.

Prepare in Advance 

You and the instructor will benefit 
from your having content and 
questions prepared in advance.

Share your needs and questions in a 
respectful and genuine manner. 

Clarify Intent or Needs

Be clear about what you need or wish 
to discuss in advance. This helps
the instructor prepare.

Outline specific 
questions, needs, or any uncertainty 
about course content.

Listen and Express Gratitude

Be an active listener and respond in a 
respectful way.

Keep in mind that your instructor
also has limited time, let them
know you value their time. 

Utilize Help and Resources

Course specific assistance is available 
through Knack Tutoring and the
Student Success Center.

S&T also provides a variety of resources 
and services designed to support your 
holistic well-being and success.

  • Use Office Hours
  • Don’t Be Afraid 
  • Prepare in Advance 
  • Clarify Intent
  • Listen with Gratitude
  • Utilize Support

Use Office Hours

Take advantage of office hours. 

These are great opportunities to share or clarify information related to the course.

Don’t Be Afraid 

Your instructor has office hours for a reason, they are available to listen and assist their students.

Ask questions early and often. Your input is valuable.

Prepare in Advance 

You and the instructor will benefit from your having content and questions prepared in advance.

Share your needs and questions in a respectful and genuine manner. 

Clarify Intent

Be clear about what you need or wish to discuss in advance. This helps the instructor prepare.

Outline specific questions, needs, or any uncertainty about course content.

Listen with Gratitude

Be an active listener and respond in a respectful way.

Keep in mind that your instructor also has limited time, let them know you value their time. 

Utilize Support

Course specific assistance is available through Knack Tutoring and the Student Success Center.

S&T also provides a variety of resources and services designed to support your holistic well-being and success.